Pembroke Dock’s Lloyds Bank branch will be closing its doors on June 26, leaving the town without a high street bank.

County Councillor for Pembroke Dock Joshua Beynon has expressed deep disappointment at the announced closure of the branch and urges the bank to reconsider.

Cllr Josh Beynon ‘deeply disappointed’ that Lloyds Bank, Pembroke Dock is set to close
Cllr Josh Beynon ‘deeply disappointed’ that Lloyds Bank, Pembroke Dock is set to close (Observer photo / Joshua Beynon)

“I’m deeply disappointed to learn that Lloyds Bank will be closing its Pembroke Dock branch on 26 June 2025,” he said. “This decision will have a significant impact on local residents, businesses, and those who rely on in-person banking services.

“While Lloyds is introducing a Community Banker, this simply does not replace the full services of a branch. Many vulnerable customers, elderly residents, and those without access to digital banking will be left struggling.

“Local banking services are vital for our community, and I urge Lloyds to reconsider or at the very least strengthen their support for those affected.”

Open Monday to Friday, 9.30am to 4.30pm, the branch at 35 Dimond Street is the only remaining bank in Pembroke Dock following the closure of Barclays in 2019. The substantial former Barclays building has recently undergone an impressive transformation into a beauty salon.

Transformed: the former Barclay’s Bank building in Pembroke Dock
Transformed: the former Barclay’s Bank building in Pembroke Dock (Observer photo)

Pembroke Dock Lloyds branch is among six Lloyds and Halifax branches to close in Wales and 136 across the UK as the banking group cuts costs and shifts its focus to online banking, in line with customer trends.

It could be argued that Lloyds have been forcing customers’ hands, however, with staff being encouraged to persuade them to use machines and internet-based methods rather than dealing face-to-face with branch employees.

Senedd Member for Carmarthen West and South Pembrokeshire Samuel Kurtz popped into the branch to see the staff and check they are okay. He said that there will be no job losses there, thankfully, adding:

“Businesses use this bank, customers use this bank, so ensuring that we’ve got access to cash and access to banking services in our towns, on our high streets - really important. And that’s what I’ll be pushing for when I’m back up in Cardiff Bay.”

Lloyds Bank, Dimond Street, Pembroke Dock
Lloyds Bank, Dimond Street, Pembroke Dock (Observer photo)

The Digital Poverty Alliance states that approximately 11 million people in Britain struggle accessing and using online services. A survey by Age UK estimates 40% of the over 75s don’t use the internet at all. Those most impacted by local branch closures are often the most vulnerable, such as the elderly, people with disabilities and those on lower incomes.

Responding to the closure, the town’s Morrisons Daily and Post Office was quick to reassure Lloyds customers both business and personal that they can be helped with their everyday banking needs through the Post Office .

In addition to all the regular Post Office services, bank customers can obtain a balance of their account, deposit cash and cheques, withdraw cash, order up change and access foreign currency.

Morrisons Daily and Post Office is open seven days a week from 6am to 10pm. Any Lloyds customers feeling unsure of their future banking plans are invited to pop in and staff will be able to explain how they can help.