Saundersfoot’s county councillors have offered sympathy with the staff at Saundersfoot Medical Centre, over what they have called a ‘very challenging time’ for the NHS.

County Councillors for the wards Chris Williams and Alistair Cameron recently met with staff at the seaside village’s surgery as part of their regular meetings with the centre.

“We discussed the appointments system at the centre and were advised that a GP triage system has been introduced,” said Cllr Williams.

“This will mean that if you need to contact a GP on the same day you will at least get a phone call from a doctor on that day. If a ‘face to face’ meeting is appropriate then this will be arranged.”

The medical centre is also in the process of installing a new enhanced computer system known as EMIS. This system will enable the centre to send important text messages to patients, for instance, advising them when flu and covid jabs will be provided. It is hoped that this new system will be in place by next April/May.

“The medical centre asked us to advise patients that if they are in their car park for over an hour then they must inform reception on that day (either in person or by phone) and give them their vehicle registration number in order to avoid getting a fine,” continued Cllr Williams.

“Unfortunately, if they don’t inform the reception on that day it will not be possible to stop the car park enforcement firm from issuing a fine.

“Alistair and I appreciate the hard work carried out by the staff at the centre during what is a very challenging time for the NHS.

“If there are serious issues that you feel need to be raised with the medical centre, we would be happy to pass them on,” he added.